Business Suite 10.5
Tigerpaw Software Business Suite is a comprehensive group of integrated software (CRM) modules that support sales, marketing, contact management, customer service, and inventory control. The suite integrates with Microsoft® office and is designed to enhance productivity by tracking customers and prospects throughout an entire organization. The suite combines four modules: Pursuit™, for contact management and marketing; Quotes, for sales force automation and opportunity management; Service and Repair, for customer service call tracking, technician tracking and dispatching; and Parts, for inventory control and purchasing.

The latest version is designed to optimize the process of managing and empowering your personnel across all channels of customer interaction. Tigerpaw's Business Suite helps businesses plan, execute, and evaluate workforce optimization strategies that enable them to profitably develop and maintain customer relationships through quality, one-on-one interactions; ensuring that the right people with the right knowledge are available when customers need them most. Tigerpaw's solutions have helped companies to increase profitability through amplified customer loyalty and satisfaction.

The Business Suite also supports different mobility options that link your employees in the field with the home office seamlessly. This provides the ability to communicate at all levels and provide superior customer service.

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Pursuit contact managment and marketing
Pursuit, contact management software, is designed to maintain a hierarchy of accounts where each account can have more than one contact. Each account record contains a great deal of information about a business, including SIC (industry identifiers) codes, notes, file folders of information, linked documents (document imaging with scanning support), list of quotes, list of service orders, inventory history, maintenance contracts, and more. Each contact record contains custom fields, contact notes, and profiles.



Quotes sales force automation and management
Quotes, sales force automation software, is a fully functional opportunity management, quoting, and work order processing module. It features many tools that allow you to better manage your sales cycle and sales team. Quotes provides the tools necessary to track opportunities, market to those opportunities, manage your sales pipeline, produce quotes, and ultimately fill orders.




Service & Repair customer service tracking
Service and Repair, service call software, is a comprehensive customer service tracking system which tracks service orders, technicians, and maintenance contracts. It prepares a detailed service order, while relating it to maintenance contracts and customer inventory. After entering the problem, you can select items to be serviced from customer inventory, enter the work request, assign and schedule technicians using the calendar view, and print or email the service order.




Parts & Inventory
This area of the website is for special items you wish to display with elaborate descriptions. To update this area simply overwrite the picture files in the gallery directory and modify this text. You can also add a Paypal form or other on-line payment configuration for product ordering.

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